How The Online Letting Agents saves time on compliance
How the UK's #1 online letting agent on Trustpilot revolutionised compliance management and saved the equivalent of a full-time employee's workload with Symple.
The Results
Full-time
Employee workload saved
In efficiencies gained
1 click
To book inspections
Symple manages the rest
#1
Online letting agent in the UK
Rated on Trustpilot
“Symple's commitment to excellence and their streamlined approach immediately stood out to us. Their reliable network of contractors has been a game-changer for us. It has eliminated uncertainties and bolstered our service reliability.”
Eleanor Carroll, Operations & Lettings Director
The Challenge
Cumbersome booking: scheduling inspections and essential services was a time-consuming task.
Lack of visibility: real-time tracking of inspection statuses was non-existent, leading to delays.
Unreliable contractors: contractors often failed to turn up, reflecting poorly on the business.
Service degradation: despite frequent apologies, operational inefficiencies persisted.
The Solution
Reliable nationwide contractors
Symple's network of pre-approved, fully-vetted contractors eradicated the painstaking search for reliable providers, ensuring consistent, dependable service across the whole portfolio.
Ease of use and efficiency
Inspections are booked with a single click, with Symple managing the entire process and guaranteeing timely delivery of certificates — or they're provided free of charge.
Real-time tracking
Clear visibility into the status of every certificate eliminates constant follow-ups and lets the team manage compliance without unnecessary delays.
Cost-effective solutions
Competitive, transparent pricing plus a credit line simplifies financial management and enhances cash flow.
Real improvements across day-to-day operations
Since using Symple, The Online Letting Agents have seen the benefits across the whole branch.
The partnership has transformed compliance management, setting a new standard for efficiency and reliability and becoming an invaluable extension of the team.
Would you recommend Symple to another branch?
“Symple has exceeded expectations, becoming an invaluable extension of our team as we strive to deliver outstanding service to our clients.”
See how much time your branch could save
Book a quick demo today and discover how Symple can streamline compliance for your agency.