How SME Group saves time on compliance
How SME Group moved from a reactive to a proactive approach in property management, improving compliance rates and efficiency across a diverse portfolio with Symple.
The Results
1 view
All services in one dashboard
Scheduling, tracking & reminders
Higher
Compliance rates
Proactive reminders & storage
Faster
Turnaround times
Automated coordination
“We've moved from a reactive to a proactive approach in property management. With Symple, we're no longer scrambling to meet different deadlines or track down paperwork. Everything we need is at our fingertips, which has made a world of difference in how we operate.”
Repairs, Maintenance & Compliance Coordinator, SME Group
The Challenge
Previous approach relied on traditional Facilities Management Software lacking integration and automation.
Coordinating multiple contractors for gas safety and electrical checks was time-consuming and error-prone.
The decentralised method often led to missed deadlines and inefficiencies.
The Solution
All services in one interface
Symple's dashboard manages scheduling, tracking deadlines, and reminders for upcoming service requirements from a single place.
Automated scheduling & notifications
A unified view of all gas safety certificates and inspection schedules, with automated notifications to both contractors and the team.
Centralised documentation
All service records and compliance documentation consolidated in one accessible place, supported by Symple's onboarding team.
Real improvements across day-to-day operations
Since using Symple, SME Group have seen the benefits across the whole branch.
By centralising operations, automating processes, and ensuring compliance, Symple has enabled SME Group to operate more efficiently and effectively across its property portfolio.
Would you recommend Symple to another branch?
“Based on our positive experience and the tangible benefits realised, SME Group would confidently recommend Symple to property managers and agents seeking to streamline operations and improve processes.”
See how much time your branch could save
Book a quick demo today and discover how Symple can streamline compliance for your agency.