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Customer Success Story
LettingaProperty

How LettingaProperty saves time on compliance

How LettingaProperty simplified compliance and saved hours each week by replacing multiple supplier portals with a single, proactive platform.

Online Letting AgentUK

The Results

Hours

Saved each week

Less admin and re-work

1 platform

For all compliance

No more juggling portals

Zero

Re-ordered jobs

No more chasing contractors

A central platform that simplifies how we manage key supplier processes while complementing the system we already have in place. Symple is a highly proactive compliance partner that removes the administrative headache of tracking multiple contractors.

Operations Manager, LettingaProperty

The Challenge

Compliance and maintenance were managed across multiple supplier portals and direct emails.

Different coverage areas meant juggling several systems and chasing updates.

Keeping records aligned across systems created unnecessary admin and risk.

The Solution

One place to order all compliance services

Symple provides a single, proactive platform for all compliance and maintenance needs, replacing scattered supplier portals and email chains.

Tenant contact managed end to end

Symple uses every contact method to reach tenants and get jobs booked, removing the coordination burden from the team.

Vetted engineers booked and managed

Symple books and manages a network of vetted engineers, so there is no more searching for or chasing reliable contractors.

Certificates uploaded automatically

Completed certification is returned and uploaded automatically, keeping every record aligned and easy to find.

Real improvements across day-to-day operations

Since using Symple, LettingaProperty have seen the benefits across the whole branch.

Fewer follow-ups and no more chasing contractors
No more re-ordering jobs
Persistent tenant contact to get jobs booked
Properties stay compliant with proactive management
Reduced missed renewals and risk
More capacity to focus on high-value work
Faster, smoother service for landlords and tenants
Improved overall team efficiency

While the exact hours are difficult to quantify, the biggest win is eliminating re-work — no more chasing, no more re-ordering, just time back in the day to focus on what matters.

Would you recommend Symple to another branch?

If you are tired of juggling multiple supplier portals and chasing contractors to get certificates over the line, Symple's end-to-end management makes them a very strong addition to your operations.

15 minute demo

See how much time your branch could save

Book a quick demo today and discover how Symple can streamline compliance for your agency.